Contact Us

Contact BBTEL

Contents:

Find a Location

Reach Us by Phone

Office Phone Numbers Answered 24/7
Office	Hours
Brandenburg 270-422-2121 270-547-4151	Monday-Friday: 8:00AM-5:00PM EST Saturday: 8:00AM-12:00PM EST
Radcliff 270-351-4466	Monday-Friday: 8:00AM-5:00PM EST
Elizabethtown 270-982-4466	Monday-Friday: 8:00AM-5:00PM EST
Hardinsburg 270-580-4466	Monday-Friday: 8:00AM-5:00PM EST
Clarkson 270-396-4466	Monday-Friday: 8:00AM-5:00PM EST

Pole Attachment

Contact Information:
Contact	Phone
Attachment Requests: Brandenburg Outside Plant Manager	270-422-2121
Attachment Requests: Radcliff Outside Plant Manager	270-351-4466
Billing/Payment - Accounting Supervisor	270-422-2121
Make Ready - Outside Plant Manager	270-422-2121
General Questions - Outside Plant Manager	270-422-2121
Escalations of all unresolved matters - Asst. General Manager	270-422-2121

Attachment Process
Brandenburg Telephone Company does not require a mechanized attachment request and will accept any attachment request that provides industry-standard documentation. Attachment requests should be emailed to btc@bbtel.com.

Attachment Certificate PDF Attachment Construction Standards PDF
Pole Survey Contractor Brandenburg Telephone Company does not have approved contractors for surveys but will review any such requests on a case by case basis.

Billing/Contact Address 200 Telco Drive Brandenburg, KY 40108

Send us an Email

Don't have time to call us or stop by? No worries! Contact us by e-mail and we will reach you shortly. Emails sent after hours will be responded to the next business day.